This Privacy Policy explains how PatientOra collects, uses, and protects information when you visit patientora.com, submit a form, or choose to receive communications. PatientOra provides general clinical research information and is not a healthcare provider. Please do not submit medical records, government identifiers, insurance information, or urgent health information through this website.
Information we collect
We may collect information you provide, such as your name, email address, optional phone number, general research interests, communication selections, and message content. We may also collect limited technical information such as browser type, device type, pages viewed, referring page, approximate location derived from an IP address, and interaction timestamps.
How we use information
We use information to respond to inquiries, provide requested resources, maintain and improve the website, protect against misuse, comply with law, and send communications you selected. Submission of an inquiry does not create a patient-provider relationship or guarantee contact from or placement in a clinical study.
Text messages
If you separately opt in to text messages, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. General Account Notification texts and Marketing texts require separate choices. Consent to receive texts is optional and is not required to use the website or access informational resources.
Sharing and disclosure
We may disclose information to service providers that support website hosting, security, analytics, communications, and form processing, subject to appropriate obligations. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not sell or share mobile opt-in information, phone numbers, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
Cookies, retention, and security
We may use cookies or similar technologies for essential operations, preferences, performance, and security. You can adjust browser controls, although parts of the website may not work as intended. We retain information only as long as reasonably needed for the purposes described, legal obligations, dispute resolution, and security. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may unsubscribe from emails using the link provided, opt out of texts by replying STOP, or contact us to request access, correction, or deletion where applicable. Rights vary by location and may be subject to verification and legal exceptions.
Age requirement and external links
This website is intended only for adults who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn that information was submitted by a person under 18, we will take reasonable steps to delete it. Links to third-party sites are governed by those sites’ own practices.
Contact
Privacy requests related to PatientOra may be submitted through our contact form.